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Articles, Experience Design, Featured Articles, Service Design

Airlines aren’t the only ones to blame

Posted by: Patrick Glinski, at 9:17 pm on December 2, 2009

Designing a decent airport experience is not rocket science. Good airport experiences could go a long way towards helping an industry notorious for experience breakdowns.

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Art and Culture, Articles, Podcast

Noodlecast: The Official Idea Couture Podcast

Posted by: Adam Rubin, at 9:06 am on October 2, 2009

We’d like to invite you to our new online endeavor: Noodlecast. From time to time we’ll upload a relatively brief conversation with you, discussing interesting ideas, products, services, technologies, memes, recipes and tactics to overthrow your government. Just kidding. But not really. We are just getting started here and we’re learning a lot. Your feedback and participation is wanted and welcome. Happy Noodlelistening.

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Articles, Strategic Innovation

So all the innovation people don’t work for your company.

Posted by: Idris Mootee, at 6:06 am on July 3, 2009
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Articles, Experience Design, Industrial Design

When bad usability turns good

Posted by: Jeff Richter, at 8:01 am on June 30, 2009
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