Idea Couture has its roots in digital innovation. Frog, Adaptive Path, my good friends at Normative Design, and many other leading innovation firms also have amazingly strong foundations in the digital world. Three years ago, I left the interactive industry to pursue innovation consulting, and while...
48 hours. 1,236 service designers. 60 locations. 203 service design concepts. Mix these all up and what do you get? An global event demonstrating what immense creativity, collaboration, innovation, and an aggressive time crunch can produce — Global Service Jam 2011! Participants from San Paulo,...
It’s hard to dispute that voting platforms have quickly become one of the most popular tools in the cause marketing playbook. As with any new marketing method, these platforms have been a lightning rod for criticism. This week alone, I’ve had several healthy debates with thought leaders...
There is no shortage of recommendation tools on the web. Amazon recommends books, Pandora recommends music, YouTube recommends video, just to name a few of the more popular online services. While the added value is obvious in the realm of personalized content discovery, if we keep adding streams of...
Community idea competitions are a new way of life online. From the Aviva Community Fund to Pepsi Refresh to Member’s Project, there’s a recognition that the model of corporate funding + citizen activism is a winning formula for creating impact on both brand and world. But one of the questions...
Consumers are smarter than ever- in fact, most consumers today would agree that when they go shopping, they want to know more about the companies they are buying from. From food to clothes to cars, the ever-expanding socially responsible shoppers want to know if the companies they are buying from...
Innovation used to be referred to be a virtuous and closed cycle. Spend money on research, develop a new big idea, create a new product, reap the benefits, and do it all over again. These days, the model of closed innovation has cracked. A workforce with less organizational loyalty, faster time to market,...
From April 7th – April 10th, I’ll be attending and speaking at the eMetrics Marketing Optimization conference in Toronto. These are my thoughts, feelings, and (hopefully) epiphanies from interacting with the world’s best and brightest in the world of digital measurement. WEDNESDAY...
So, Facebook is evolving. With emphasis on at least 3 core web services – search, chat and the upcoming email – Facebook is getting more serious about functions that Google, among others, are doing well at providing. It makes sense. So here are some quick thoughts on what 400 million users...
A growing body of research in the area of addiction suggests that Social Media Addiction Disorder is becoming a real problem, it is a psychophysiological disorder involving tolerance; withdrawal symptoms; affective disturbances; and interruption of social relationships. The most common one is Facebook...
I’m not trying to discount the capabilities of industrial designers, researchers, or architects who’ve found their way into the innovation space, but the qualities of digital innovators put them in a unique position to solve some of the world’s biggest problems.