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Art and Culture, Articles, Entertainment, Featured Articles, Featured Explorations

User-Focused Party-Rocking: Customer Experience in the Nightclub

Posted by: M/I/S/C/, at 9:01 am on January 27, 2012

Yale Fox is a DJ and nightclub sociologist living and working between Las Vegas and New York City. In 2010, while working towards his PhD at the University of Toronto, Yale was contacted by a prominent Las Vegas nightclub – one of the highest rated in the world. So began Yale Fox’s transition from...

Business Models, Featured Articles, Featured Explorations, Social Change, Uncategorized

Whitespace Experience Mapping Exercise For A Social Enterprise

Posted by: M/I/S/C/, at 11:58 am on January 20, 2012

Social enterprises exist, and strive, to become a new form of organization to effectively solve some of the most pressing challenges within our society. There is a wide, and probably growing, gap between the scale of the problems we face and the scale of the solutions on offer. Creative ways for advancing...

Featured Articles, Featured Explorations, Retail Design

From Cultural Revolution to Luxury Revolution: The Transformation of the Luxury Brand Experience

Posted by: M/I/S/C/, at 3:27 pm on January 16, 2012

When thinking about luxury, the first question that comes to mind is, what is a luxury brand? I am sure there are thousands of brands that would be quick to think of themselves as luxury brands but are they right? Many so-called luxury goods fall into the category of ‘nouveau luxe’ or afforded luxury...

Ethnography, Featured Articles, Featured Explorations, Strategic Innovation

Pre-Consumer Pie & Provocation

Posted by: Morgan Gerard, at 3:20 pm on January 16, 2011

In a recent blog post, Grant McCracken suggests it is the job of designers to conduct provocation and innovation through pie. He points to Project M as the source of this uniquely American metaphor with its Pie + Conversation = Ideas/Ideas + Design = Positive Change equation. As a first step towards...

Explorations, Featured Explorations, Strategic Foresight

The Kaos Pilot DK Experience Pt1

Posted by: Mathew Lincez, at 1:55 pm on October 19, 2010
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I Recently had the pleasure of visiting the Kaos Pilots in Aarhus Denmark. The school focuses on developing change-agents and action oriented revolutionaries through pedagogic models like appreciated inquiry, action learning, and systems thinking. The school uniquely combines elements of business,...

Explorations, Featured Explorations

Time Inc. Unveils the New (Old) Magazine Format

Posted by: Andrew Swanson, at 11:27 pm on December 2, 2009

Time Inc. put out a video today of what will be (and in some cases envision) the ‘new magazine’.  Unfortunately, the ‘new magazine’, is a lot like the old magazine, only digital instead of a paper product.  Magazines are currently a dying breed.  There simply isn’t enough...

Experience Design, Explorations, Featured Explorations, Service Design

Call me Cr4zy

Posted by: Jessica Tien, at 12:34 pm on November 13, 2009

Recently I’ve been having some problems with my cell phone, but who hasn’t, right? Whenever I send out a text message, my friends receive 4 or 5 duplicates of that same message. After getting multiple complains from many people and becoming hesitant when sending out any sort of text, I was finally...

Experience Design, Explorations, Featured Explorations, Industrial Design

Mocha – The Portable, Shareable, Collapsible Bench

Posted by: Jessica Tien, at 8:31 pm on October 22, 2009

There is something profoundly valuable about the ability to offer someone a seat when there are none available.

Explorations, Featured Explorations, Industrial Design

100 Wishes

Posted by: Jessica Tien, at 11:38 am on October 12, 2009

100 Wishes is a participative memoriam built upon the metaphor of the dandelion. As the dandelion plant matures, its flowers turn into white fluffy seeds, which are distributed by wind and travel like tiny parachutes. When they find a place of rest they begin to grow again, symbolizing rebirth and...

Explorations, Featured Explorations, Technology

Windows 7 Taskbar UI

Posted by: Andrew Swanson, at 2:35 pm on September 10, 2009

Having spent the last post pondering about tabs and their relevance to User Interfaces, it got me thinking about the taskbar that is now standard in Windows 7.  Having had barely any experience with Vista (only a few days before I was unhappy and tried the beta of Windows 7), it came as a surprise to...