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Yale Fox is a DJ and nightclub sociologist living and working between Las Vegas and New York City. In 2010, while working towards his PhD at the University of Toronto, Yale was contacted by a prominent Las Vegas nightclub – one of the highest rated in the world. So began Yale Fox’s transition from professional student to nightclub experience guru. Read more...
CNN versus Al JaZeera: Lets begin with a short comparison of the customer experience of two mainstream news networks offering free video content online. One an incumbent in the N.A. market the other an interloper of sorts. When I want to glance at the mainstream news from south of the border I click towards CNN. [...] Read more...
Ask a person what an Innovation Strategist does and they usually give you blank stares or buzz words. So who are you and what would you say you do here? Here's a quick list of responsibilities from the inside of an innovation firm. Read more...
The Odd Future of Business I’ve been into the idea of weird lately. It feels like odd and peculiar themes are increasingly breaking through and holding the public’s attention. Somehow, today’s world of endless choice still offers us an oversupply of sameness; so we’re almost begging for non-conformity. If you look to popular culture, the [...] Read more...
Designers are trained to believe that they are, as one of my younger colleagues used to say, “on a mission from god” to save the world from bad design. People both inside and outside the business joke about that but the reality is that bad design can have devastating effects. There’s a terrific moment in [...] Read more...
For Idea Couture, Social Innovation means using social impact as a business strategy. It's about creating real, tangible value for organizations through tackling social problems. It's hard to read that and not feel a little more optimistic about the future of business. Read more...
You might think that the biggest challenge in any new project is doing the work itself, but that’s actually not the case. The biggest hurdle we face when we kick-off a project is usually trust. Our fuzzy front-end innovation process means that right from the get-go, we need to win our clients’ trust to guide [...] Read more...
I'm not trying to discount the capabilities of industrial designers, researchers, or architects who've found their way into the innovation space, but the qualities of digital innovators put them in a unique position to solve some of the world's biggest problems. Read more...
Please, stop calling your company "innovative". Innovation is about your organizations culture, not what you say in commercials or your annual report. Read more...
Innovation and Design Thinking are inherently linked. A night on Quora led me to try and make a tangible connection between the two. Read more...
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