Head of Service Design & Planning
Patrick is Idea Couture's head of Service Design and Planning. He directs service design projects, oversees Idea Couture's approach to designing projects, and guides the design research, synthesis and idea development stages of the innovation process. He's at his best with a dry erase marker and a package of post-it notes.
Ask a person what an Innovation Strategist does and they usually give you blank stares or buzz words. So who are you and what would you say you do here? Here's a quick list of responsibilities from the inside of an innovation firm. Read more...
For Idea Couture, Social Innovation means using social impact as a business strategy. It's about creating real, tangible value for organizations through tackling social problems. It's hard to read that and not feel a little more optimistic about the future of business. Read more...
I'm not trying to discount the capabilities of industrial designers, researchers, or architects who've found their way into the innovation space, but the qualities of digital innovators put them in a unique position to solve some of the world's biggest problems. Read more...
Please, stop calling your company "innovative". Innovation is about your organizations culture, not what you say in commercials or your annual report. Read more...
Innovation and Design Thinking are inherently linked. A night on Quora led me to try and make a tangible connection between the two. Read more...
Vote now has become is the new charity call to action. But cause voting competitions are not without their critics. Read more...
What's the role of government in the crowdsourcing cause competition model? Read more...
Modeling the role of crowdsourcing in an organization's innovation process. Read more...
We've all been there before. A request gets dropped on our desk that looks for the right answer to the wrong problem. When it happens, you're put in a tough situation... so what do you do? Read more...
The digital measurement industry is in flux. From April 7th - April 10th, I'll be attending and speaking at the eMetrics Marketing Optimization conference in Toronto, hopefully finding clarity through interacting with the world's best and brightest digital measurement practitioners. Read more...
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